Keeping track of your SASSA (South African Social Security Agency) application status is essential for ensuring timely access to financial assistance. This guide provides accurate, reliable information to help you check your SASSA status with ease while addressing common questions and issues.

What Is the SASSA SRD R370 Grant?

The SASSA Social Relief of Distress (SRD) R370 grant is designed to support individuals without income or government assistance. This grant, initiated during the COVID-19 pandemic, aims to alleviate financial burdens for unemployed South Africans.

How to Check Your SASSA Status

Online Status Check

• Visit the SASSA Status Checker at srd.sassa.gov.za.
• Enter your South African ID number and the phone number used during your application.
• Click the “Check Status” button to view your application status.

WhatsApp Inquiry

1. Add the contact number +27 82 046 8553 to your phone.
2. Send a message to this number.
3. Select the option related to grant application status from the menu.
4. Provide your application ID when prompted.
5. Receive your SRD grant status in a reply.

SMS Status Check

1. Open the messaging app on your phone.
2. Type: STATUS <space> ID number.
3. Send the message to 32555.
4. Ensure you use the same ID number as in your application. A reply will confirm your grant status.

USSD Code Check

1. Open the dial pad on your phone.
2. Dial *120*69277# or *120*3210#, then press “Send.”
3. Follow the prompts:
   • Enter 1 for “SASSA status.”
   • Enter 2, then input your ID number and phone number.
4. Your status will appear on the screen.

Facebook Chatbot

1. Visit the SASSA Status Check Page on Facebook.
2. Open Messenger and start a chat with the page.
3. Send your details in this format: ID+Phone.
4. The chatbot will respond with your monthly grant status.

Phone Call

• Dial the SASSA Helpline: 080 060 1011.
• Provide verification details, typically your ID number or application ID.
• Receive information about your application status and payment dates.

MoyaApp (Data-Free Access)

1. Download MoyaApp from your device’s app store.
2. Install and open the app.
3. Navigate to the “Services” tab.
4. Select “SASSA SRD” to access all related features, including status checks, without using mobile data.

How to Check Your SASSA SRD Grant Balance?

Method 1

• Dial *120*3210# or *120*69277# on your cell phone.
• Follow the Steps on screen.
• It’s free to check your balance

Method 2

• Send a WhatsApp message to 082 046 8553.
• Send your South African ID number
• It’s free to check your balance

What is SASSA Grant Eligibility Criteria for 2025?

You must meet certain rules to qualify for SASSA Grant:

• Be a South African citizen, permanent resident, refugee, asylum seeker, or special permit holder with valid documents.
• Live in South Africa.
• Be 18 to 59 years old.
• Have no job or income.
• Not get any other social grant for yourself.
• Not qualify for or receive unemployment insurance.
• Not get money from the National Student Financial Aid Scheme or other education funding.
• Not receive help from other COVID-19 government relief programs.

These rules ensure that unemployed South Africans with no other support can get the financial aid they need.

Understanding Application Statuses

1. Application Complete: Your application has been successfully submitted and is under review.
2. Pending: Assessment is ongoing, and no decision has been made yet.
3. Approved: Your application has been approved, and a payment date will be provided.
4. Declined: Your application was not approved. Reasons will be detailed.
5. Reapplication Required: Errors were detected; reapply promptly.

Troubleshooting Common Issues

Delayed Payments

• Verify that your banking details are accurate on the SASSA SRD portal.
• Contact the SASSA helpline for further support.

Appealing a Declined Application

1. Visit the SASSA Appeals Portal.
2. Enter your ID number and application details.
3. Follow the instructions to submit your appeal.

Updating Personal Information

1. Log in to the SASSA SRD website.
2. Update your contact details or banking information to ensure uninterrupted payments.

Additional Features for Beneficiaries

Check SRD Payment Dates

• Payment dates are communicated via the SASSA website or SMS. Ensure your phone number is updated.

Check Post Office Payments

• For those without banking details, grant payments can be collected at the nearest Post Office. Check dates specific to your ID number sequence.

Bank Transfers

• If banking details are provided, payments will be made directly to your bank account.

Important Tips for Applicants

Offices Addresses

Regularly Check Status: Monitor your status frequently to stay updated on changes.

Avoid Scams: Use only official SASSA channels for inquiries and updates.