How long Does it take for SASSA to Pay After Updating Banking Details?

Have you recently updated your banking details with SASSA and are now wondering when your next grant payment will arrive? Many beneficiaries experience uncertainty after changing their bank account information, but the good news is that the process follows a specific timeline.

Typically, SASSA takes 7-10 working days to verify and process new banking details before releasing payments into the updated account. However, delays can occur due to verification issues, bank processing times, or system updates.

How Long Does SASSA Take to Pay After Updating Banking Details?

Once you successfully submit your updated bank details, your next SASSA grant payment follows these steps:

1. SASSA Verification (5-7 Working Days)

• SASSA verifies that the bank account matches your ID details.
• Checks are performed to prevent fraud and incorrect payments.
• If the information is correct, SASSA updates your payment details in their system.

2. Bank Processing (1-2 Working Days)

• After SASSA approves the update, your new bank receives the payment instruction.
• The bank processes the first deposit, which can take up to 2 working days.

3. Reflection in Your Account (Final Step)

• Funds are credited to your updated bank account.
• You can withdraw, transfer, or use your grant as needed.

⏳ Total Expected Time: 7-10 working days from submission.

Note: If switching to a cooperative or rural bank, processing may take slightly longer.

Key Stages of SASSA’s Payment Process After a Banking Update

To help you understand how payments are processed, here’s a breakdown of each stage:

🔹 Step 1: Submission of New Banking Details

• You submit bank account details via SASSA’s online portal or in person.
• Required documents include:
  ✔️ Bank confirmation letter
  ✔️ Certified copy of your ID

🔹 Step 2: Account Verification

• SASSA checks that your ID and bank details match.
• Incorrect details can cause delays or rejection.

🔹 Step 3: Payment Switch in SASSA’s System

• Once verified, your payment switches from your old account to your new bank account.

🔹 Step 4: Payment Release to the Bank

• SASSA processes monthly grant payments based on updated details.
• Banks receive payment batches and process them accordingly.

🔹 Step 5: Funds Reflect in Your Bank Account

• Your bank confirms receipt and deposits the grant into your new account.

What Causes Payment Delays?

Despite the standard processing time, some factors can cause delays in receiving your grant after updating banking details:

🔸 High Volume of Applications – SASSA may take longer to verify details during peak periods.
🔸 Incorrect Banking Information – Typos in your account number or branch code can delay processing.
🔸 Mismatch Between ID and Bank Account – The account must match the grant recipient’s name.
🔸 Public Holidays and Weekends – Payments are not processed on non-working days.
🔸 Bank System Updates – If your bank is performing maintenance or updates, your deposit may be delayed.

Tip: If your payment doesn’t arrive within 10 working days, follow the tracking steps below.

How to Track the Status of Your SASSA Payment?

If you have updated your banking details and are still waiting for your payment, use these methods to track the progress:

1. Check Online via SASSA Portal

🔹 Visit https://srd-sassa.web.za/
🔹 Enter your South African ID number and phone number
🔹 Click on “Check Payment Status”

2. Call the SASSA Helpline

📞 Dial 0800 60 10 11 and provide your ID and grant details.
✔️ Ask if your bank update has been processed.

3. Visit Your Nearest SASSA Office

✔️ Bring your ID and proof of banking details.
✔️ Request a status update from a SASSA officer.

4. Check With Your Bank

✔️ Call or visit your bank to ask if a payment from SASSA is pending.
✔️ Ensure your new account is active and ready to receive payments.

Tip: Always confirm that your details match exactly as they appear on your ID document to avoid issues.

Tips to Avoid Delays When Updating Your SASSA Banking Details

✔️ Submit your new banking details before the next payment cycle.
✔️ Double-check account details before submitting to prevent errors.
✔️ Use a major bank (Capitec, FNB, Standard Bank, ABSA, Nedbank) for faster processing.
✔️ Avoid updating details close to public holidays or during peak application periods.
✔️ Keep a copy of your banking change request for reference.

Following these best practices ensures your grant payments continue smoothly.

What to Do If You Haven’t Received Payment After 10 Working Days?

If more than 10 working days have passed and your grant is still missing, take these steps:

🔹 Step 1: Verify that your banking details are correct with SASSA.
🔹 Step 2: Check if the payment date has passed on the SASSA status portal.
🔹 Step 3: Call SASSA support (0800 60 10 11) and request an update.
🔹 Step 4: Visit your bank to confirm if a deposit is pending.
🔹 Step 5: If the issue persists, file a formal complaint at your nearest SASSA office.

By addressing potential problems early, you can resolve payment delays faster.

Frequently Asked Questions

Q. How long does it take for SASSA to verify new banking details?

5-7 working days for verification.

Q. Will my next SASSA payment go into my old or new bank account?

Once SASSA updates your banking details, all future payments go into your new account.

Q. Can I change my banking details multiple times?

Yes, but frequent changes may cause delays in processing your grant payments.

Q. Does updating my banking details affect my payment schedule?

No, your payment date remains the same, but the first payment may be delayed by 7-10 working days.

Q. What should I do if my payment is missing?

Check with SASSA and your bank for any issues. If unresolved, visit a SASSA office for assistance.